Privacy Policy
Effective Date: 12/10/2025
At PRINTMIMIC, we value your creativity and your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.printmimic.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information that you provide to us directly, as well as data automatically collected when you use our website.
A. Personal Data Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the website or when you choose to place an order.
B. Payment Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services from the website. Note: We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe, PayPal, Shopify Payments).
C. 3D Files and Intellectual Property To fulfill your orders, we collect the digital files you upload (including but not limited to .STL, .OBJ, .3MF, and CAD files).
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Usage: These files are used strictly for the purpose of manufacturing your requested parts and calculating price quotes.
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Protection: We treat your 3D models as your proprietary Intellectual Property. We do not share, sell, or distribute your designs to third parties unless strictly necessary for fulfillment (e.g., a contract manufacturing partner) or required by law.
D. Derivative Data Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected about you via the website to:
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Process and Fulfill Orders: Print, finish, and ship your 3D printed products.
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File Analysis: Review uploaded 3D files to ensure they are printable and to check for structural integrity.
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Payments: Process payments and refunds.
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Communication: Send you email confirmations, shipping notifications, and customer support responses.
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Marketing: Send you a newsletter or information about new filaments, printers, or promotions (only if you have opted in).
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Site Improvement: Monitor and analyze usage and trends to improve your experience with the website.
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Security: Protect against fraudulent transactions and theft.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
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Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and shipping carriers (e.g., FedEx, UPS, DHL).
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Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
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Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
We do not sell, rent, or trade your personal information or your 3D design files to third parties for marketing purposes.
4. Data Retention (Specifically for 3D Files)
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Personal Data: We retain your personal information (order history, contact info) for as long as your account is active or as needed to provide you services and comply with legal obligations.
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3D Files: Unless you request otherwise or store them in a permanent user library on our site, user-uploaded 3D manufacturing files are generally retained for 30 days after order fulfillment to handle any reprints or warranty issues. After this period, files may be permanently deleted from our servers to ensure the security of your IP.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information.
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Your 3D files are stored on secure servers with restricted access.
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Payment transactions are encrypted using SSL technology.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. You can remove or reject cookies through your browser settings, though this may affect the availability and functionality of the website.
7. Your Rights
Depending on your location, you may have the right to:
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Request access to the personal data we hold about you.
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Request that we correct or update any information.
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Request that we delete your personal data (subject to certain exceptions, such as tax and legal record-keeping requirements).
To exercise these rights, please contact us at the email provided below.
8. Third-Party Websites
The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
PRINTMIMIC PO BOX 63 North Collins NY 14111 Email: [email protected]
